Testimonials

We receive many letters and acknowledgements from families we've served, thanking us for our care and compassion during their time of loss. Their words warm our hearts, and speak to you of our professionalism, tenderness, and the true value of the services we provide.  
**The 1939 S & S Imperial Cadillac "carved side" hearse shown at top of this webpage is part of The Kayser Collection.

  • September 22, 2017

    Our family appreciated your professionalism and dignity at a time we were so distraught. You helped us through a difficult time and we are very grateful.

    Received Sept. 22, 2017
  • September 22, 2017

    Thank you so much for your help and kindness. Our family really appreciated your help.

    Received September 21, 2017
  • September 21, 2017

    Just wanted you to know that I appreciated all your help and your kindness during this hard time with funeral preparations. Thank you for your patience, time and understanding. God Bless You!

    September 19, 2017
  • Thank you for your help in helping our loved one set up her pre-payment plan. You thought of everything. All of the things that were done after her passing, from the assistance in the planning of her services, to the 2 men that were at the service, getting the death certificates and all the other things I can't remember, it is appreciated.

    Received 9/15/2017
  • Thank you for your helpfulness and professionalism and efficiency during this difficult time for us.

    Received 9/15/2017
  • It's sometimes easy to forget that there are nice people out there doing nice things for others.

    Received July 10, 2017
  • July 05, 2017

    Thank you for the comfort and support during the difficult and hard time. We were blessed for all the details you took care of for us. Thank you for helping us honor our beloved father.

    Received July 5, 2017
  • May 02, 2017

    Thank you for making a difficult process so easy. Thank you for all of your help and caring.

    Received May 1, 2017
  • Thank you for your wonderful quality care you provided for (our mother) and our family. These times can be overwhelming and we appreciate you all. God bless you and your ministry.

    Received March 16, 2017
  • Thanks so much for helping to organize our funeral efforts for my dad. All of you did an excellent job. We were very pleased with the funeral and the way Dad looked at the viewing.

    Received November 2016
  • November 03, 2016

    Thank you for your services in regards to the passing of my mother. In a very difficult time, your compassionate, professionalism, calms the emotions of losing a loved one. Appreciate the help in planning the graveside service.

    Received 11/2/2016
  • Dear Jerry, Ronda, Danielle, & Leslie, Our family would like to express our sincere gratitude to you for the way you have provided services to us and for your heartfelt compassion. We are truly touched by your words and actions. It has been a hard year, but you always made us feel so important and cared about. I wish there was a better way to say it, but "Thank you" will have to suffice and please know that we say it with all our hearts!

    Received August 31, 2016
  • August 22, 2016

    Thank you so much for a beautiful service. Going over and beyond for our family. we had so many compliments on what a wonderful service. My husband would be very pleased.

    Received August 22, 2016
  • August 10, 2016

    I am appreciative of the professional way you managed every detail. We truly could not have had such a lovely tribute to my Mother, had we not had your expert guidance and advice. You literally saved things the way you managed it all. I am so thankful for you.

    Received August 2016
  • Today is the last time I will see my teeny tiny Mom on this earth. The viewing for her is from 4-7 this afternoon, then tomorrow, the memorial is at 1, and I will let her know I will see her again. A huge thank you to Jerry and Ronda Kayser and the kind, gentle people that make up a wonderful team so my grief is understood. I know Mom will look beautiful!

    Received 4/11/16
  • Just a small token and Thank You, for your compassion and concern in our time of need. Thank you!

    Received March 12, 2016
  • Thank you for all your kind and compassionate feelings towards our mom. For the detail to her hair and nails. She looked beautiful to go meet dad. We appreciate all you've done Thanks again

    Received January 20, 2016
  • October 23, 2015

    Our family would like to thank everyone at Kayser's for all your caring knowledgable, and supportive staff during this difficult time.

    Received Oct. 23, 2015
  • September 29, 2015

    Thank you for all your compassionate care and help you gave us in planning our mom's memorial service. The service was lovely and the display of the flowers, urn ark and her picture was beautiful. We appreciate all that you did for us in our time of sorrow. God Bless

    Received Sept. 29, 2015
  • September 19, 2015

    We never know how deeply an act of kindness can touch a heart. Just wanted to let you know how very much your thoughtfulness was appreciated. Thank you for helping our family through our time of sorrow.

    Received Sept. 19, 2015
  • September 19, 2015

    I will be so proud to tell everyone I know that they need to use your funeral home. You guys are the best and we are so thankful to have come to you for services for our family.

    Received Sept. 17, 2015
  • Hello, Just wanted to THANK all of you for making such a difficult time "special"...you were each so helpful and comforting in your own way. And Ronda Thank you for making mom so beautiful for her final "goodbye's". We appreciate everything!

    Received 2015
  • August 04, 2015

    Thank you for suggesting we come in and make pre arrangements. It made the final process so much easier.

    August 2015
  • August 19, 2015

    I wanted to come in and thank you in person for the wonderful job you did taking care of my mother. I have heard so many stories of what can go wrong, that is was awesome to have everything go right! We really appreciate what you do for the community.

    August 2015
  • Thank you Jerry and Ronda. You make Memorial Day special to all.

    Received May 2015
  • Beautiful!! God Bless America.

    Received May 2015
  • It was fabulous out there in person today. Thank-you-Kaysers!!

    Received May 2015
  • Visited today, peaceful and so well kept! Thank you Jerry and Ronda!

    Received May 2015
  • Beautiful.

    Received May 2015
  • Beautiful, what a wonderful tribute to the ones that keep our country free.

    Received May 2015
  • It (Guarding Angels Cemetery) looks beautiful.

    Received May 2015
  • You always do such a great job?

    Received May 2015
  • Ronda, Thank you very much much for your help! We appreciate all you did for us.

    Received March 2015
  • Thank you so much for making my mom's service go smoothly. We appreciate your guidance, patience and understanding. She looked very beautiful and peaceful. Thanks again!

    Received January 2015
  • Kayser's Chapel of Memories Thank you all so much for all your help in our recent time of loss. Your professionalism and caring nature is very much appreciated.

    Received December 2014
  • Jerry and Ronda, Thank you for your concern and compassion! You made a difficult time much easier! You are both special people.

    Received December 2014
  • Thank You. Two small words for such a big feeling. Your kindness really made a difference and your thoughtfulness really touched our hearts. The gratitude we fell really can't be put into words. Thank you so much for everything you did to make this difficult time easier for all of us.

    Received December 2014
  • You guys are the best.

    Received November 2014
  • To Staff, A note to tell you how impressed I was with your Chapel and lobby. It was my first time to attend a service at Kayser's. The flowers outside and grounds are so pretty and well maintained. Dr. Paul Wagner did a great job officiating for Gordon Ebbert, it was such a nice service. Sincerely, Chris

    Received November 2014
  • Top notch.

    Received November 2014
  • Thank you for all your help for my father's service. You were so helpful and kind. While it wasn't easy, you and your team made the process as simple as possible. I appreciate all you did for me and my family.

    Received November 2014
  • Gracious. Professional. Fair. Abundant Care. I appreciate their attention to detail in our time of need, and attentive upkeep at Guarding Angels Cemetery where my loved is laid to rest. Kayser's has my highest regards and recommendation.

    Received October 2014
  • We appreciate so much how wonderful you made our father look. He has lost so much weight but had always been so handsome. It gave us such comfort to see our father look handsome again. Thanks again for all you do.

    Received October 2014
  • Many heartfelt thanks to you and your staff...You took care of our family with loving care. We appreciate you much and are thankful you came to Moses Lake!! Great job.

    Received September 2014
  • Very special people with a ministry that is appreciated by our whole community. Thanks for all you do in our community.

    Received September 2014
  • Thanks for all your hard work and efforts you have given to our beautiful community.

    Received September 2014
  • You're place is beautiful. I would never let my loved ones go anywhere else.

    Received September 2014
  • Thanks for your hard work & caring & helping all the people of Moses Lake & Columbia Basin all these years in their time of loss & grief. Kayser's Chapel & Crematory & Guarding Angels Cemetery is one of the greatest assets to improve our community. Truly a Ministry of Compassion. Thanks!

    Received September 2014
  • Thank you so much for all that you do. Your help makes the process a little easier. It only takes a moment to say "Thank You", but your kindness will be remembered always.

    Received August 2014
  • Thanks you for all your help and service at this time.(My wife) looked really nice! Good job! The viewing, funeral service went well. It was not a "sad" time an was nice with your help.

    Received August 2014
  • Gayle Lyons Family would like to thank all that came to Celebrate Gayle’s Life, all those that brought food to the dinner, cards, notes, donations, and prayers. Thank You ALL!! A special Thank You to BJ with Assured Hospice for the care to Gayle and the family, NURSES are just Angels in practice. Irene G. Gayle’s nurse, The American Cancer Society Moses Lake, Ronda Kayser and Kayser’s Chapel of Moses Lake, The Othello Eagles and Terri for help and support. Love to You All AnnetteKaye & Darin

    Received August 2014
  • Thank you for making our Mother's final arrangements go smoothly. The angel bench is beautiful and so special. You helped to ease our stress during such a difficult time. Thanks Again!

    Received August 2014
  • This was a tough time for us, but you kept us focused and were kind and forgiving if our sister got sidetracked. This is your business, but you give honor and love to those you serve, thank you. Thank you for your compassion and thoughtful care you showed our family with our mother's funeral.

    Received June 2014
  • First let me say thank you for taking such good care of our son and us, his family. Everything went smoothly and quickly and that was greatly appreciated. Also thank you for adding photos, and obituary information on your website.

    Received May 2014
  • Thank you so much for your help with Mother's funeral. Ronda, so much appreciate your help with setting up the Forethought Plan, then a special thanks for the added work you did in getting Mother's hair color just right. Could not have done a better job myself. Jerry, thanks for the help at the cemetery, so much appreciated it. We will always remember your kindness. Not only with Mom, but our dad as well. We still talk about the special hearse. Your chapel is the best.

    Received May 2014
  • Once again, I would like to extend much gratitude and love for you and your services. You all have made this transition easier and easier for me and the way you all treated my family and myself is extraordinary. Thank you.

    Received April 2014
  • Thank you so much for the loving care you showed to our father and our family. You are the best!

    Received April 2014
  • Just a note of thanks for all your help with what needed to be done with Bob's passing. Thank you for calling when the memorial plaque was put in, I was very pleased with it. The family was also very pleased.

    Received April 2014
  • Thank you so much for your professionalism in this terrible time in our lives. You and your staff were so nice to work with. Our family really appreciated your help. Thank you again.

    Received April 2014
  • Thank you so much for all that you did. It helped my heart to see Mom looking so peaceful. You did such a wonderful job.

    Received March 2014
  • Ronda and Jerry, Thank you for all your expertise and assistance. You do make things go smoothly. Even Jerry and Floyd in suits in the middle of the night -- so professional. I really appreciate it all. Thank you so much.

    Received March 2014
  • This is our home. You helped with Dad and my grandparents, and I want to use your services for myself.

    Received March 2014
  • Kayser's, Thank you for taking care of Dad. He looked so peaceful. We appreciate it very much.

    Received February 2014
  • Thank you so much for all you have done for our family. You are always so kind and helpful and we want you to know how much it is appreciated.

    Received February 2014
  • Thank you for having the tree planted in memory of mom. That meant so much to me today--it made me cry.

    Received February 2014
  • You guys are miracle workers! Mom looked like she did before she got sick. We can't thank you enough for what you've done for our family.

    Received February 2014
  • Thank you again for taking care of the final arrangements for our mother and grandmother. You did a wonderful job!

    Received November 2013
  • Thank you so much for the care and compassion you have shown us. You always do such a wonderful job. We appreciate your service, thanks.

    Received October 2013
  • Dear Ronda and Staff at Kayser's, Thank you so much for all your assistance following the passing of (our loved one). All the family is so appreciative of all that was done, especially (the two of us).

    Received October 2013
  • Dear Jerry and Ronda, We just wanted to thank you for all you did to help us with my mother's journey. You handled everything so dignified and with lots of respect. I am sure she would have been very pleased. Thank you again for your kind attention to detail and the wonderful service arrangements.

    Received August 2013
  • Ronda, Jerry, and Leslie, Words can't express our feelings toward the tender care you gave our dear mother's remains and the extra mile you went for our grieving family. All went so smoothly and our mom looked as lovely in life. May God bless you all for what you do!

    Received July 2013
  • Dear Kayser's Thank you so much for helping us with our mom. We really appreciate you all and will recommend your services to others.

    Received June 2013
  • We really appreciate all your thoughtfulness and kindness. Thank you so much for going the extra effort for having my beautiful mother's headstone placed by her birthday. It means so much to our family. Thanks so much.

    Received May 2013
  • Thank you so much for everything. My kids were very impressed by your kindness and helpfulness. thank you all very much. You made a difficult time much easier.

    Received May 2013
  • We want to thank you for the wonderful job you did with our mother. We were so happy to see her so beautiful after 6+ years of her Alzheimer's Disease. Your kindness to the family was taken with great gratitude. (My husband and I) knew what wonderful people you were, but the rest of the family was agog at how you took over and handled all that was needed to be done. Again, a big thanks from our entire family.

    Received May 2013
  • Thank you for your assistance and consideration.

    Received May 2013
  • Kayser Staff, Our family is so grateful to all you have done for our family as we lost our parents. They were treated with dignity and respect, their wishes carried out and our family treated so gently. We are truly grateful.

    Received March 2013
  • Thank you for your kindness shown to me in preparing for Mother's service. She looked so nice and peaceful.

    Received March 2013
  • Kayser's Thank you so much for all your wonderful service for my mom's memorial. You always do such a fantastic job.

    Received February 2013
  • Thank you for your care, patience and help for the 3rd time. You made this easier on all of us. We don't know what we would have done without you.

    Received January 2013
  • Jerry and Staff, Each time I see you at a funeral service, I feel prompted to write to tell you how much I admire and appreciate your kind service to grieving families. From having worked for many years in floral, it takes a great deal of grace and tenderness to see families through trying times. Your high level of professionalism and your spirit of caring is so evident and I just wanted you to know that it is noticed.

    Received January 2013
  • Dear Kayser's Chapel, Thank you for the loving and respectful care you gave my mom after receiving her body. We appreciate the preparation you handled on our behalf and guiding us through all procedures. This has been a difficult time for us, but you made it easier by being there. We do appreciate all you did and my mom can finally rest in peace.

    Received December 2012
  • Mr. and Mrs. Kayser, We appreciate the way Mom's funeral was handled. We are so glad we held it at your beautiful chapel. You've both been so kind and it made everything easier.

    Received December 2012
  • We just wanted to take a moment to thank you from the bottom of our hearts for making such a tough process bearable. Thank you so much for all of your TLC and support. You went above and beyond to help us get things taken care of. We just wanted you to know how much we truly appreciate all you have done for us. Your thoughtful kindness helped tremendously! Thank you again for everything.

    September 2012
  • To Jerry and Ronda Kayser: I cannot thank you enough for all you have done for our family.

    Received June 2012
  • Thank you so much for the flag for the service at the Veteran's Cemetery. I will always treasure it. I also want to thank you for your compassion and friendship during a difficult time. God bless you.

    Received June 2012
  • Thank you for taking care of everything concerning our dad's passing. You made it as pleasant an experience as possible and we truly appreciated it.

    Received June 2012
  • Dear Jerry, Ronda, and Staff, Thank you so much for your loving and caring during our mother's loss. We will always remember how professional and caring you have been.

    Received March 2012
  • Jerry and Ronda, You went above and beyond. Just wanted to thank you for all of your help and kindness.

    Received February 2012
  • Thank you so much for the great blessing you are to this community and people like us. You were the biggest blessing. Thank you for the loving care you gave us during this hard time. You went above and beyond what a business is required to do. You made a hard time a blessing and I praise God that there are people like you in your kind of business.

    Received February 2012
  • Dear Mr. and Mrs. Kayser, Thank you for all your care and support in the preparation of the funeral for our dad. We greatly appreciated all you did for our family in our time of loss.

    Received February 2012
  • Dear Jerry and Ronda, Our family would like to thank you for the professional assistance and the caring ways you helped our family caring for our brother. Your help will not be forgotten.

    Received January 2012
  • Thank you so much for the kindness, consideration and support you've shown in the loss of our son. You did an excellent job and your kindness will never be forgotten.

    Received November 2011
  • Jerry and Ronda, We wanted to thank you for a perfect funeral for our Dad/ Grandpa. He looked so good for the viewings, everything was handled professionally and with such kindness and consideration. I trust you to help me set up my own arrangements as soon as I decide what I want. Thank you again.

    Received October 2011
  • Jerry and Ronda, Thank you so much for the fantastic, professional job you did for Mom's service. We all really appreciate the excellent service.

    Received October 2011
  • Dear Ronda, I thank you for sending the photo of my brother's grave marker. I also thank you for being of tremendous help to my son at such a difficult time as this was. We were all sad at not being able to travel to Washington, may he rest in peace. Your help and thoughtfulness are greatly appreciated.

    Received September 2011
  • Kayser's Funeral Home: Just wanted to say thank you for the time spent in preparation for and management of Mom's funeral. Everything was great. The cemetery is beautiful.

    Received August 2011
  • Dear Jerry and Ronda, Thank you so much for your help and consideration with all of the big and little details involved with my husband's funeral. We appreciate all you have done to make this sad time more bearable for our family.

    Received August 2011
  • To Ronda and Jerry, Thank you so much for all of your kindness and compassion through this difficult time. You went above and beyond for our family and for that we will always be grateful. Bless you!

    Received March 2011
  • Dear Jerry and Ronda Kayser, We will always remember your comforting words. You are both special. Thank you for the help you gave me through these rough times.

    Received July 2011
  • Thank you so much for your thoughtfulness.

    Received July 2011
  • Ronda, I'd like to say thanks again for the help, directions to stores or different places that I had to go and just going the extra mile, which I appreciate so much. Thanks again.

    Received April 2011
  • Jerry and Ronda, I'll never be able to express to you both the gratitude I feel in the way you both treated my great-niece and her mother with compassion and kindness. Thank you so very much!

    Received February 2011
  • Thank you for everything you have done.

    Received February 2011